Crypto Theft Help Center: Recover Stolen Funds from Exchanges

If you’ve been the victim of cryptocurrency theft from a U.S.-based exchange, you’re not alone,and this page is here to help.

The Crypto Theft Help Center by Dilendorf Law Firm provides a step-by-step resource hub for victims navigating the legal aftermath of stolen digital assets.

Led by attorney Max Dilendorf, who has been practicing crypto law since 2017 and representing theft victims since 2019, this series of videos walks you through every critical stage: from securing your accounts and filing an FBI IC3 report to hiring a blockchain forensic firm and initiating arbitration against an exchange.

Episode 1 | Crypto Stolen? What to Do in the First 24 Hours

In this episode, attorney Max Dilendorf outlines the critical steps to take within the first 24 hours of discovering stolen cryptocurrency.

Acting fast can help contain the damage and preserve your recovery options.

You’ll learn how to secure your accounts, enable two-factor authentication, check for SIM-swap attacks, and freeze your credit reports.

Episode 2 | How to File an IC3 Report After Crypto Theft

In Episode 2, Max Dilendorf walks you through the step-by-step process of filing an IC3 report with the FBI—a critical first step after a crypto theft.

Filing this report creates an official record with federal law enforcement and can support future legal actions, forensic investigations, or arbitration.

Episode 3 | How to Hire a Blockchain Forensic Firm After Crypto Theft (Avoid Scams)

In Episode 3, we explain how to safely hire a blockchain forensic firm to trace stolen cryptocurrency—and how to avoid falling victim to fake recovery services.

With scams targeting theft victims on social media and messaging apps, we highlight warning signs and offer practical tips for verifying a firm’s credentials.

Episode 4 | Stolen Crypto? Unlock Arbitration with Your Exchange’s User Agreement

In Episode 4, we explain how to navigate the User Agreement of a U.S.-based crypto exchange after your funds have been stolen.

These agreements often contain arbitration clauses and liability waivers that limit your legal options.

We break down how to locate the relevant provisions, understand your rights, and take the proper steps to preserve your ability to file a claim.

Episode 5 | How to File an Arbitration Claim Against a Crypto Exchange (AAA Process Explained)

In Episode 5, we guide victims of crypto theft through the process of filing an arbitration demand with the American Arbitration Association (AAA).

Once an exchange denies responsibility, arbitration is often the only available legal path.

This episode outlines how to complete and submit the AAA Consumer Demand for Arbitration form, what supporting documents to include, and how to avoid procedural mistakes that could jeopardize your case.

Episode 6 | Denied by the Exchange? What to Know About Liability Waivers in User Agreements

In Episode 6, we walk viewers through how to file a demand for arbitration with the American Arbitration Association (AAA) after a crypto exchange denies responsibility for stolen funds.

We explain how to complete the required forms, what to include with your submission, and why careful preparation is essential to move your case forward.