Coinbase Account Theft in 2026: Legal Steps to Take

January 19, 2026 | By: Max Dilendorf, Esq.

Max Dilendorf, Esq.

Crypto Stolen from Coinbase or Another Exchange? Dilendorf Law Can Help

If your cryptocurrency was stolen from Coinbase or another U.S.-based crypto exchange and the platform denied responsibility, you may still have legal options.

Many victims are told there is nothing an exchange can do—but that is often not the end of the story.

In this video, Max Dilendorf, a New York–based crypto attorney, explains how exchange User Agreements and mandatory arbitration clauses can provide a legal path forward for recovering stolen crypto.

👉 Watch the full video on YouTube:

What This Video Is About

This video focuses on one of the most misunderstood—but most important—documents in crypto disputes: the User Agreement you accepted when opening your exchange account.

Since 2017, Dilendorf Law has worked exclusively in the crypto space.

Since 2019, the firm has been among the first in the U.S. to represent victims of exchange-related crypto theft in arbitration and litigation. To date, the firm has handled 130+ arbitration cases involving stolen customer funds.

In this episode, Max explains:

Why exchanges rely on User Agreements to deny liability
How arbitration clauses often replace lawsuits as the only legal remedy
Why these agreements are legally enforceable—even if you never read them
How missing a notice or procedural step can permanently block your claim

Key Topics Covered in the Video

1. Reviewing the Exchange User Agreement
If an exchange refuses to reimburse stolen funds, the User Agreement becomes the legal roadmap for your claim. Max explains how to locate and analyze the dispute resolution and arbitration sections.

2. Understanding Mandatory Arbitration
Most U.S. crypto exchanges require disputes to be resolved through private arbitration—not court. The video explains how arbitration works, why it is binding, and what limitations apply.

3. Notice Requirements Before Arbitration
Many exchanges require victims to send a formal written notice before filing arbitration. The video explains common deadlines (30–60 days), delivery methods, and why failing to comply can derail a case.

4. Choosing the Arbitration Forum
The video breaks down the most common arbitration providers used by crypto exchanges:

American Arbitration Association (AAA)
JAMS
National Arbitration and Mediation (NAM)

Each forum has different rules, fees, and procedures—experience matters.

5. Why Legal Strategy Matters
Arbitration decisions are usually final, with limited appeal rights. Max explains why preparation, proper filing, and legal strategy significantly affect outcomes in stolen-crypto cases.

Who Should Watch This Video

This video is especially relevant if:

Your Coinbase or exchange account was hacked
You experienced unauthorized withdrawals or transfers
The exchange denied reimbursement or blamed the user
You’re unsure how arbitration works or where to start

Need Legal Help After Crypto Theft?

If your crypto was stolen and the exchange refused to help, you may still have options—but timing and procedure are critical.

Contact Dilendorf Law:
📧 info@dilendorf.com
📞 212-457-9797

This video is for educational purposes only and does not constitute legal advice. For guidance specific to your situation, consult a qualified crypto attorney.

This article is provided for your convenience and does not constitute legal advice. The information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations. Prior results do not guarantee a similar outcome.